Why might an intermediary choose to review a customer's PMI?

Reviewing a customer's Private Medical Insurance (PMI) is a critical task for an intermediary as it ensures that the coverage remains appropriate for the customer's evolving needs and evaluates whether the plan provides good value for the money spent. People's health circumstances can change over time, and so can their financial situations and expectations regarding healthcare coverage.

By assessing the current PMI policy, the intermediary can determine if the coverage continues to meet the customer's requirements, helping to ensure that the individual is neither under-insured nor over-insured. This process can also include an analysis of any changes in medical needs or advancements in treatments that may require different coverage. Therefore, selecting this option highlights the intermediary's role in prioritizing the customer’s best interests, ensuring they have appropriate, satisfactory, and cost-effective insurance coverage.