Which organisation requires its members to issue a consumer guide to all potential PMI customers?

The Association of British Insurers (ABI) requires its members to issue a consumer guide to all potential private medical insurance (PMI) customers. This initiative is aimed at ensuring transparency and providing essential information to consumers, helping them make informed decisions about their insurance choices. The consumer guide typically outlines the key features of PMI products, the types of coverage available, and important considerations when selecting a plan.

This requirement reflects the ABI's commitment to promoting best practices within the insurance industry and enhancing consumer confidence. By mandating the provision of such guides, the ABI facilitates a clearer understanding of PMI, ultimately aiming to protect consumer interests and improve the overall quality of service in the sector.